Download Free or read online "Know What You Don't Know" an English book by Michael A. Roberto. This book is a best selling book worth of $ 27.99 in US and 33.99$ in Canada. In Know What You Don't Know, best selling author Michael A. Roberto shows leaders how to go beyond mere "Problem Solving" to uncover and address emerging problems while they are still manageable before they mushroom into disaster!
Roberto first identifies the diverse of sometime surprising reasons why problems typically faster in the shadows, ignored and unaddressed. Next he systematically introduces seven powerful solutions. You will discover how to become a business "anthropologist", observing how your employees, customers, and suppliers actually behaves, not just how they are "supposed" to behave. Roberto shows how and and when to circumvent your gate keepers to see crucial raw data.... how to "connect the dots" among the issues that seem unrelated, but are really signs of a deeper pattern.... how to promote candor among front line employees... encourage "useful" mistakes and more.
Michael A. Roberto is Trustee Professor of Management at Bryant University in Smithfield, RI, where he teaches leadership, managerial decision-making, and business strategy. He joined Bryant’s tenured faculty after serving for six years on the faculty at Harvard Business School. He also has been a Visiting Associate Professor of Management at New York University’s Stern School of Business
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Contents/Sample Pages of the "Know What You Don't Know" by Michael Roberto
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